Privacy Policy

Since this website is managed by the European Travel Commission AISBL, you are bound to its privacy policy.

European Travel Commission AISBL (hereunder as “ETC” or “We”) is committed to protecting your privacy. For this reason, we have created this Privacy Policy to help you understand how we collect, use and protect the information we collect.

This Privacy Policy is a binding agreement between you and ETC. This policy may change from time to time, therefore we recommend that you check it regularly. Your continued use of our services after the posting of any changes will constitute your acceptance of those changes.

USE of your information:

ETC receives and stores information you enter on this website or give us by phone, email, in person, or in any other way. We collect and record in our database your contact details whenever you request information. In order to contact us, it is necessary for you to disclose personal information, as defined in EU Regulation 2016/679 General Data Protection Regulation (GDPR), including but not limited to one or more of the following identifying information: full name, email address, date of birth, place of birth, job title, company name, company address, telephone number.

We use the information you provide to respond to your requests, communicate with you, provide information about our European Tourism Manifesto informal alliance and the European tourism sector.
If you are an active part of the European Tourism Manifesto informal alliance, we will collect your personal data in order to facilitate the organisation and logistics of meetings of the alliance and share information about future common actions among the supporting organisations part of the alliance. This information is used exclusively for this purpose and is stored on our secured drives. You may request the deletion of such data at any point by sending us an email to [email protected] or contacting us through our contact form on tourismmanifesto.eu, or notifying the Staff working at ETC, with whom you are in regular contact.

Whenever users visit this website, information is collected anonymously and used to report on the traffic and other general statistics of website usage, without identifying individual visitors. ETC uses this information to make its website easier to find on the Internet and to improve it by learning which pages and features are interesting to our visitors. We treat this information as non-personal information and do not attempt to connect it to personally identifiable information, except as otherwise required by law. If you are based in the European Union you have the right to make a complaint at any time to your local supervisory authority for data protection issues. The information about the supervisory authority can be found below: The Belgian Data Protection Authority at [email protected] We would, however, appreciate the chance to deal with your concerns before you approach your local supervisory authority, so please contact us first.

Information from Others: We might receive information about you from third parties whom you authorize to interact with us. That information might include your name and possibly other information used by that third party to identify you.

Sharing Your Information: We may share your information (full name, email address, job title, company name, company address, telephone number) with the supporting organisations part of the European Tourism Manifesto informal alliance in order to facilitate your cooperation with them.

Third-Party Service Providers: We may share personally identifiable information with third parties only as described in this section.

ETC employs or works with other companies and persons to perform certain business functions on its behalf, including but not limited to website development and maintenance, communications, organisation of events. These third parties have access to the information we collect, needed to perform their functions, but they may not use it for any other purposes. They are obliged to comply with the General Data Protection Regulation requirements.

Website: As mentioned before, the data we collect about users when they browse through our website is used to analyse the traffic and usage of the website. This aggregate data is later used to assess and improve our website and is stored in a way that ensures full anonymity.

In case you are among the supporting organisations part of the European Tourism Manifesto informal alliance and choose to submit your personal data to be published on the public parts of this website (e.g. WHO WE ARE), please note that ETC cannot take responsibility for its potential misuse.

Links to Third Party Websites: This website contains links to third-party websites, including the supporting organisations part of the European Tourism Manifesto informal alliance, that are not owned by or affiliated with ETC. These links do not constitute an endorsement of the linked websites or the products and/or services offered on those websites. We have no control over and are not responsible for the privacy practices or the content of such sites. These websites may or may not have a privacy policy. This Privacy Policy applies only to this website and not to any third-party websites to which it links. We encourage our users to contact those sites directly about their privacy practices.

Analytics: We use Google Analytics to analyse the use of this website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to this website is used to create reports about the use of this website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Legal Purposes: We may disclose your information if required to do so pursuant to judicial or governmental injunctions, warrants, and orders, or as otherwise required by law. In addition, notwithstanding any terms to the contrary in this Privacy Policy, we retain the right to use, disclose and/or share your personal and non-personal information to investigate, prevent or take action regarding illegal activities, suspected fraud, and situations involving potential threats to the physical safety of any person.

With Your Permission: For situations other than those described in this Privacy Policy, we will notify you when personally identifiable information might be disclosed to a third party and you can opt-out of sharing your information.

Our Security Practices

We use commercially reasonable security measures to protect our databases and information under our control against loss, misuse, destruction, unauthorized access, alteration, or inadvertent disclosure of data.

ETC is committed to using secure data networks and data storage and management systems with IT Solution Providers fully compliant with the regulations set forth by the GDPR.

Your Choices

You can always choose not to give us your personally identifiable information, although this information is required if you want to get in contact with us.

If you request that your personally identifiable information be removed from our database, please understand that it may be impossible to remove this information completely due to backups and records of deletions. Furthermore, we will not be able to remove any personal information that we are required to retain by law (for instance, tax purposes, notices, etc.).

If you wish to remove your personally identifiable information from our database, please send an email to [email protected] with the phrase “Remove from Database” in the subject line. You will be removed from our databases usually within 14 business days of our receipt of your request, except where we are required to maintain the personal information by law. You may also request to review or amend any personally identifiable information that we maintain about you by sending a written request to us. We may take reasonable steps to confirm your identity before fulfilling any of these requests.

Changes to Privacy Policy

As stated above, this policy may change from time to time, so we recommend that you check it regularly. Your continued use of our website after the posting of any changes will constitute your acceptance of those changes. If we are going to use any personally identifiable information in a manner that is materially less restrictive from that stated in our Privacy Policy at the time we collected such information, we will either attempt to obtain your consent before implementing the change or, in the absence of your consent, the new policy will not apply to information collected prior to the change.

Applicable Law and Choice of Forum

By visiting this website, you agree that any dispute relating to or arising out of this Privacy shall be resolved exclusively under the Belgian Law.

Last Updated

This document was last updated on 3rd March 2020.

Contact Us

If you want to access your data, have any questions, comments or concerns about this Privacy Policy, please contact us by email at [email protected] or by phone at +32 (0)2 548 90 00.

You may also write to us at:

European Travel Commission AISBL
Rue du Marche aux Herbes 61
1000 Brussels, Belgium